TERMS AND CONDITIONS OF USE OF WEBSITE
BODY CORPORATE ASSISTANCE GROUP

LEGAL NOTICES

Please note that by using this Website, you are signifying your acceptance of these Terms and Conditions of Use which will become binding upon your initial use of this website. Should you not agree to these Terms and Conditions of Use please do not use this website.

1. INTERPRETATION:

1.1. “ECT Act” means the Electronic Communications Transactions Act 25 of 2002.
1.2. “BCA Website” means any website which is owned and/or in the possession of BCA and/or its affiliates.
1.3. “Internet Protocol Address” means and refers to a unique number that is automatically assigned to the computer you are using when using the Internet.
1.4. “Third Party Content” refers to the following, but is not limited to, data, images, video footage, links and / or any other information that does not belong to BCA but may appear on BCA Website through whatsoever means.
1.5. “Web Content” includes any content posted on the BCA Website by BCA, its associates and/or any of its employees.

2. PRIVACY:

2.1. We respect your privacy and take it very seriously. We are BCA, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.

2.2. BCA has taken every effort to ensure the privacy of the User of the website. BCA collects the following information from the User/s:

2.2.1. The Internet Protocol (IP) address from which you access the website; and
2.2.2. The date and time our site is accessed, for the purpose of monitoring frequent use of the website.

2.3. The User acknowledges that the information collected by BCA as stated in 2.2 does not identify the User personally.

2.4. The information collected according to 2.2 is used solely for internal statistical purposes and assists BCA in making our website more useful for our Visitors.

2.5. Persons accessing the BCA website subject themselves to and agree to BCA terms conditions and privacy policy, as set out below.

APPLICATION:

2.6. This policy applies to you when you visit our website, use our application, or order our products or services as a customer.

PERSONAL INFORMATION:

2.7. Your personal information includes information we collect:

2.7.1. automatically when you visit our website or use our application;
2.7.2. accept on registration or submission;
2.7.3. get through an enquiry; or
2.7.4. you provide voluntarily.
2.7.5. It excludes anonymous, de-identified, statistical, and public information.

2.8. You may only send us your own personal information or someone else’s personal information if you have their permission to do so.

ACCEPTANCE AND CHANGES:

2.9. You may not any services if you do not accept this policy or any changes to it.

2.10. We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, our application, or our products or services following the notification.

COLLECTION:

2.11. When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.

2.12. When you use our application, we automatically collect your application usage information (including your operating system version and other relevant system information) through analytics software and other technologies, which we may use to optimise our offering to you.

2.13. On registration or submission. We may ask you to provide us with certain identifying information (including your first name, surname, and email address) when you register on or otherwise submit information through our website or application for the first time.

2.14. We may ask you to provide us certain information when you enquire on any of our products or services.

2.15. We may ask you to provide us certain optional information on a voluntary basis.

2.16. We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.

2.17. We may process your information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information.

USE:

2.18. We may process your personal information to fulfil our obligations to you.

2.19. We may place small text files on your device when you visit our website that allow us to provide you with a personalised experience by associating your personal information with your device(“Cookies”). They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically, but you can often change this setting or delete them manually. However, we won’t be able to provide you with access to certain aspects of our website where cookies are necessary if you do so. We have no access to or control over any cookies that our business partners use on our website and they have their own privacy policies that govern them.

2.20. We may use your identifying information to send you administrative and update messages about our website or application.

2.21. We will not send you promotional messages unless you have chosen to opt into them. But we may send you one message asking you to opt into promotional messages without you having opted into promotional messages.

2.22. We may use your personal information to provide you with targeted content through our website or application in a completely automated process.

2.23. We may monitor and record any telephone calls that you make to us unless you specifically request us not to.

DISCLOSURE:

2.24. We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:

2.24.1. other companies or divisions within our group;
2.24.2. our contractors who help us meet our obligations to you, including those that help us understand your personal information; or
2.24.3. get through an enquiry; or
2.24.4. third parties as required by applicable law.

2.25. We will require anyone that we share your personal information with to honour this policy whenever possible in terms of applicable law.

2.26. We may disclose personal information to third parties if required for legal reasons, such as if required by the relevant authorities or a court order.

2.27. We may disclose aggregate statistical information that we derive from your and other people’s personal information to our advertisers or business partners.

2.28. We may need to disclose personal information to our personnel to do their jobs but will not do so unnecessarily.

2.29. We may assign our rights to the personal information we process to our new owners if our ownership changes for any reason.

SECURITY:

2.30. We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate.

STORAGE:

2.31. You may ask us to provide you with a description of the personal information that we hold on you, correct or update it or delete it (provided that we do not need it to fulfil our obligations to you or applicable law does not require us to keep it). We will take all reasonable steps to verify your identity before doing so. We may charge a fee to recoup our costs associated with this request if there is a cost to us associated with it and provided that applicable law allows us to do so. Please contact us with your name and any other information needed to identify you correctly if you want access to information or want us to correct, update or delete it.

2.32. We will do our best to keep your personal information that we collect accurate, complete, and up to date.

2.33. We may ask you to update your personal information from time to time but will take steps to verify your identity to prevent unauthorised access when doing so.

2.34. We will only keep your personal information for as long as is necessary to fulfil our obligations to you unless you have given us permission to keep it longer or we are otherwise legally allowed to do so.

2.35. We may transfer your personal information outside of the country in which it was collected to a foreign country. You consent to us processing your personal information in a foreign country with less stringent data protection laws than the country in which it was collected.

GENERAL:

2.36. You may update or remove your personal information:

2.36.1. through our website or application; or
2.36.2. by contacting us.

2.37. We are not responsible for anyone else’s privacy policies or practices.

2.38. Please contact us by email if you have any questions about this privacy policy or how we handle your personal information.

3. INDEMNITY:

3.1. The User hereby indemnifies BCA against any form of loss and/or damages arising through the use of this website.

4. THIRD PARTY CONTENT:

4.1. Users are encouraged to exercise discretion while browsing any BCA website. The User accepts that any third-party links and/or third-party content which are available on a BCA website are not property of BCA. Use of such third-party links and/or content is done at the user’s own discretion. The User indemnifies BCA against any damages that flow from the use thereof whether such damages are or may be direct and/or indirect.

5. AMENDMENTS:

5.1. BCA reserves the right, at its own discretion, to change, modify, add to and/or remove portions of these Terms and Conditions of Use at any time.

5.2. BCA encourages the users of the website to review these Terms and Conditions periodically in order to acquaint themselves with any amendments that may have taken place.

5.3. Upon a Visitor using the website after any amendments have been made, the user relays his/her acceptance of such amendments.

6. SEVERABILITY:

6.1. In the event of any clause contained in this agreement being found to be contrary to public policy, objectionable or unenforceable in any way by a competent court, then such clause shall be severable from the remaining contents of this agreement and shall not affect the validity and continuing enforceability of the remainder of the agreement after the offending clause has been severed.

7. GOVERNING LAW:

7.1. This agreement shall be governed in terms of the Laws of the Republic of South Africa.

8. DISPUTE RESOLUTION:

8.1. Any dispute between the parties to these Terms and Conditions of Use arising from or in connection with such shall be determined in accordance with the rules of the Arbitration Foundation of South Africa by an arbitrator or arbitrators nominated by it.